Contact
Have a question about which air purifier is right for your home, your order, or shipping? We're here to help.
Email us
The fastest way to reach us is by email at contact [at] pureindoorliving [dot] com. We answer every message personally, usually within one business day.
Support hours
Monday–Friday, 9:00 AM–5:00 PM ET (excluding major U.S. holidays).
How we can help
- Choosing the right unit: Tell us your room size and what you're trying to solve—allergies, smoke, chemicals, pet odors, or everyday dust—and we'll point you to the right purifier.
- Order & shipping help: Include your order number and we'll get you an update right away. Our Shipping & Returns page covers timelines and our return process.
- Warranty support: Every purifier carries the manufacturer's warranty, and we're glad to help you file a claim.
Prefer to write to us? Use the form below and we'll reply by email.